BOOKING FEES : A $75 DEPOSIT IS REQUIRED UPFRONT TO RESERVE YOUR DATE. WEDDING PACKAGES REQUIRE A $150 DEPOSIT. THIS IS NON-REFUNDABLE. NO EXCEPTIONS. THIS FEE COVERS INITIAL COMMUNICATION, ALL PLANNING, LOCATION HUNTING, AND BLOCK OFF A SPECIFIC TIME FRAME FOR YOUR SESSION.
CANCELLATIONS : IF YOU NO CALL NO SHOW, YOU ARE FORFEITING YOUR BOOKING FEE AND I MAY NOT SCHEDULE WITH YOU AGAIN. PLEASE BE MINDFUL THAT WHEN I BLOCK OFF A TIME SPOT FOR YOU, I AM HOLDING THAT SPOT FOR ONLY YOU. THEREFORE, I AM NOT ABLE TO SCHEDULE SOMEONE ELSE.
RESCHEDULING : I UNDERSTAND THAT LIFE HAPPENS. PEOPLE GET SICK, AND THINGS GO WRONG. IF YOU NEED TO RESCHEDULE FOR ANY REASON, PLEASE TRY TO GIVE ME 48 HRS NOTICE. IF YOU HAPPEN TO FALL ILL THE DAY OF YOUR SESSION, PLEASE RESCHEDULE. I WORK EVERY DAY WITH ALL AGE GROUPS AND CANNOT RISK PASSING ON ANYTHING. YOUR PHOTOS WILL LOOK BETTER IF YOU ARE FEELING WELL RESTED AND AT YOUR BEST!
BECAUSE WE LIVE IN UTAH, WEATHER RESCHEDULING MAY HAPPEN. I TRY TO EMBRACE WHATEVER WEATHER IT DECIDES TO BE THAT DAY, BUT SOME DAYS WE WILL EXPERIENCE ALL 4 SEASONS. I WILL MAKE THE FINAL DECISION TO PROTECT MY TECH AND OUR HAIR, IF NEED BE. IF YOUR RESCHEDULE IS APPROVED, YOUR BOOKING FEE WILL CARRY OVER ONTO YOUR NEW DATE. IF RESCHEDULING MORE THAN 60 DAYS OUT, A NEW BOOKING FEE WILL BE REQUIRED. (THE NEW BOOKING FEE WILL BE WAIVED IF WE HAVE PREVIOUSLY DISCUSSED A DATE, AND FOR SPECIAL CIRCUMSTANCES SUCH AS TRAVEL, MILITARY, HEALTH REASONS.)
TARDINESS : PLEASE PLAN ENOUGH TIME TO GET TO YOUR SESSION. WHETHER THAT BE GETTING THE KIDS READY OR NAVIGATING THROUGH RUSH HOUR TRAFFIC. IF YOU ARE RUNNING LATE, PLEASE CALL ME. I RESPECT EVERY SINGLE CLIENT'S TIME AND PUT AN INCREDIBLE AMOUNT OF EFFORT INTO SCHEDULING AND PLANNING A SESSION, SO PLEASE RESPECT MINE. FOR EXAMPLE, IF YOU HAVE A 60 MINUTE SESSION SCHEDULED AND YOU ARE 20 MINUTES LATE, YOU WILL THEN HAVE A 40 MINUTE SESSION. IF YOU ARE MORE THAN 30 MINUTES LATE WITHOUT CALLING, YOU WILL FORFEIT YOUR BOOKING FEE AND I WILL HAVE THE RIGHT TO CANCEL THE SESSION.
I OF COURSE UNDERSTAND UNFORESEEN CIRCUMSTANCES SUCH AS ILLNESS OR ACCIDENTS. IF I AM LATE, I WILL COMMUNICATE THAT WITH YOU AND YOUR SESSION TIME WILL NOT BE AFFECTED. ALSO, JUST A SIDENOTE......KIDS WILL BE KIDS AND MAY OR MAY NOT RUN THE SESSION. PLEASE BRING SNACKS AND THEIR FAVORITE TOY OR SNUGGLE ITEM TO MAKE THEM FEEL MORE CONTENT!
THANKS FOR CHOOSING HONEY BEA PHOTOGRAPHY! XOXO-chelsey
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